Privacy Policy

01Who we are

This website, globalsweb.com, is run by GlobalsWeb, a digital agency based at 4th Floor, The Interlace, I-8 Markaz, Islamabad, Pakistan. We build websites and provide SEO, lead generation and AI automation services.

In this policy, “GlobalsWeb”, “we”, “us” and “our” mean GlobalsWeb. If you have any question about this policy or your information, email info@globalsweb.com.

02Information you give us

Enquiry form

When you send an enquiry through the form on our website, we receive:

• your name;
• your phone / WhatsApp number;
• your email address (optional);
• your business name (optional);
• the service you’re interested in;
• your message (optional);
• the address (URL) of the page you sent the form from.

The form is sent to us by email through our website. If the form can’t be sent and you choose to send your enquiry on WhatsApp instead, your details are sent to us through WhatsApp.

WhatsApp, phone calls and email

If you message us on WhatsApp, call us or email us, we receive your phone number or email address, your name as it appears on that service, and anything you choose to tell us.

Newsletter and comments (if you use them)

If you sign up to receive emails from us, we use your email address (and any other details the sign-up form asks for) to send those emails. Every email includes a way to unsubscribe. If you leave a comment on a blog article, WordPress collects the name, email address and comment you enter, together with your IP address and browser details to help detect spam; your name and comment may be shown publicly.

03Information collected automatically

Server logs

Like most websites, our hosting provider automatically records technical information when you visit, such as your IP address, browser type, the pages you request and the date and time. This is used to keep the website running, secure and protected against abuse.

Cookies

Cookies are small text files that your browser stores. Our website and the tools on it may set cookies, for example:

• Essential and technical cookies — for example, WordPress may set cookies if you leave a comment, and security or caching tools may set technical cookies so the site works properly;
• Analytics cookies — set by Google Analytics to help us understand how the website is used (see the next section);
• Feature cookies — for example, the “like” button on articles may use a cookie or your IP address to avoid counting the same like twice.

You can block or delete cookies in your browser settings. The website will still work, although some features may not.

04Analytics and third-party services

Google Analytics

We use Google Analytics, added through Google’s Site Kit plugin for WordPress, to understand how visitors use our website — for example which pages are viewed, how visitors found us, roughly where they are (country or city), the type of device and browser, and actions such as sending the enquiry form. Google Analytics uses cookies and similar technologies. We use this information in summary form to improve the website; we don’t use it to identify you personally.

Google processes this information under its own privacy policy. You can learn how Google uses information from sites that use its services, and you can stop Google Analytics collecting data about you with the Google Analytics opt-out browser add-on.

Google Fonts

Our pages load fonts from Google Fonts. To do this, your browser connects to Google’s servers, which means Google receives your IP address.

Other tools

If we add other analytics, advertising or tracking tools to this website, we will update this page.

05How we use your information

We use the information described above to:

• reply to your enquiry and talk with you about what you need;
• prepare quotes and provide the services you ask for;
• send emails you have signed up for (you can unsubscribe at any time);
• keep our website secure and working properly;
• understand how the website is used, so we can improve it;
• keep business records and meet our legal obligations.

We don’t add you to marketing emails from the enquiry form without your permission.

06Why we can use your information

Depending on the situation, we use your information because:

• you have given your consent — for example, when you sign up for emails; you can withdraw consent at any time;
• we need it to take steps at your request — for example, to reply to your enquiry, prepare a quote or provide a service you’ve asked for;
• it is in our legitimate interests to run, protect and improve our website and business, in ways you would reasonably expect;
• we need to meet a legal obligation.

07Who we share it with

We never sell your personal information. We only share it with service providers that help us run our website and business, and only as far as they need it:

• Our hosting provider (Hostinger), which stores our website and its server logs;
• Our email provider, which delivers form enquiries and emails to us;
• WhatsApp / Meta, when you contact us on WhatsApp;
• Google, for Google Analytics and Google Fonts (see above);
• Our email newsletter service (Mailchimp and Hostinger Reach), only if you sign up for emails.

We may also share information if the law requires it, or to protect our rights, our clients or the public.

08International transfers

Some of our service providers, such as Google and Meta, may process information on servers outside Pakistan. When this happens, the information is protected by those providers’ own security measures and privacy commitments.

09How long we keep it

We keep your information only as long as we need it — to respond to your enquiry and, if you become a client, to provide our services and keep the business records the law requires. When we no longer need it, we delete it or make it anonymous. Google Analytics data is kept according to the retention settings in our Google Analytics account.

10Security

Our website uses HTTPS encryption, and only the people who need your enquiry to help you have access to it. No website, email or messaging system is completely secure, so we can’t guarantee absolute security — but we take reasonable steps to protect your information.

11Your choices and rights

You can ask us to:

• tell you what information we hold about you and give you a copy;
• correct information that is wrong or out of date;
• delete your information, unless we need to keep it for a legal reason;
• stop sending you marketing emails (you can also use the unsubscribe link in any email).

To make a request, email info@globalsweb.com. We may ask you to confirm your identity before we act on it. You can also block or delete cookies in your browser and use the Google Analytics opt-out add-on mentioned above.

12Links to other websites

Our website links to other websites and services — including our Facebook, Instagram and LinkedIn profiles, WhatsApp and Google Maps. Those services have their own privacy policies, and we are not responsible for how they handle your information. Please read their policies before sharing information with them.

13Children

Our website and services are meant for businesses and adults. We don’t knowingly collect personal information from children. If you think a child has sent us their information, please contact us and we will delete it.

14Changes to this policy

We may update this policy from time to time — for example, if we add new tools to our website. The “Last updated” date at the top of this page shows when it last changed.

15Contact us

If you have a question about this policy or want to make a request about your information, contact us:

• Email: info@globalsweb.com
• Phone / WhatsApp: +92 339 5008028
• Office: GlobalsWeb, 4th Floor, The Interlace, I-8 Markaz, Islamabad, Pakistan
• Contact page: globalsweb.com/contact-us